Is this ____design in stock?
Yes all phone case designs are in stock.
I have not received an email order confirmation
You most likely put in your information wrong at checkout, therefore my system did not send you an email. Email email@example.com for an update
My shipping label has been created, but there has not been an update on it
I work on about 200-300 orders at once, so don’t worry! You will get an update on it soon. If you have not received an update for over 2 weeks, please email firstname.lastname@example.org so I can check up on your order. *Could be a lost package or a lost shipping label*
My phone case arrived damaged
SwavyCo is not liable for any damages during shipping. Once the package has shipped, it is out of our hands, how it arrives. We package our items in a safe bubble mailer made for long term transit. Please email email@example.com for an replacement. A $4 shipping cost will be needed. *terms only apply for phone cases*
When will my order ship?
Please check the top of our home page to check what our shipping times are. My business days are also Mondays-Saturday.
I received the wrong phone case
Email firstname.lastname@example.org and we will help you!